Our multi-disciplinary project design team

Our multi-disciplinary project design team

 Refining prototypes with a partner provider

Refining prototypes with a partner provider

 Designing check-in conversations with registration staff

Designing check-in conversations with registration staff

 During the design phase, we produce weekly field logs that are sent to 100+ partners across KP.

During the design phase, we produce weekly field logs that are sent to 100+ partners across KP.

 Visiting a call center that provides members with cost estimates. 

Visiting a call center that provides members with cost estimates. 

 We invite visitors into the field to participate in observations and ideation.

We invite visitors into the field to participate in observations and ideation.

 A storytelling session with our extended design team.

A storytelling session with our extended design team.