Facilitating in-home interviews

Facilitating in-home interviews

Creating cultural probe kits

Creating cultural probe kits

Shadowing

Shadowing

Writing interview guides

Writing interview guides

Design research planning

Design research planning

Capturing ethnography to fuel successful synthesis

Capturing ethnography to fuel successful synthesis

"Spy-mode" observations

"Spy-mode" observations

Identifying opportunity areas

Identifying opportunity areas

Observation capture guide

Observation capture guide

Facilitating conversations between experts

Facilitating conversations between experts

Survey design

Survey design

Spotting workarounds

Spotting workarounds

Detecting patterns and themes from qualitative data

Detecting patterns and themes from qualitative data