Facilitating in-home interviews

Facilitating in-home interviews

 Creating cultural probe kits

Creating cultural probe kits

 Shadowing

Shadowing

 Writing interview guides

Writing interview guides

 Design research planning

Design research planning

 Capturing ethnography to fuel successful synthesis

Capturing ethnography to fuel successful synthesis

 "Spy-mode" observations

"Spy-mode" observations

 Identifying opportunity areas

Identifying opportunity areas

 Observation capture guide

Observation capture guide

 Facilitating conversations between experts

Facilitating conversations between experts

 Survey design

Survey design

 Spotting workarounds

Spotting workarounds

 Detecting patterns and themes from qualitative data

Detecting patterns and themes from qualitative data